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American Safety Council Complaint - waste of time
American Safety Council Complaint

American Safety Council Complaint


waste of time

This review has been resolved or replied to by this company.
Taking this course has been an absolutely horrible experience. The site is slow, and requires regular call ins to verify who you are by voice biometrics. Their system does not work. After using the site for 4 hrs, 5 calls to customer service, I am now completely locked out. I am told I will have to wait to have their IT dept help me. Do yourself a favor and never use this service.

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Charrison919 says: (6 years ago)
Hi BSimmonds, I have contacted the customer service director and we will have someone contact you shortly to provide a full refund for the course. I'm sorry you experienced technical issues. This can happen from time to time, but we assure you it is not the usual customer experience. Please don't hesitate to contact us with further questions. Thanks!

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